Welcome

The KUG consists of a selection of Karoo users that provide support to the Karoo userbase and feedback to KC.

For more information on how and why the KUG was formed and what we do, please read the About Us page.

If you are experiencing any issues with the Karoo service, please Contact Us and we will be happy to assist.


Karoo Wish List

The following are the top suggestions for improvements to the Karoo services:

  1. More choice of bundles.
  2. Better value for money, e.g. faster speeds and lower prices.
  3. A TV offering in bundles.
  4. Broadband only service (no phone).
  5. An improved Karoo mail server, e.g. more space and use from mobile.
  6. An improved Karoo web server, i.e. more features and web space.
  7. A faster or unlimited news service.

Please Contact Us with your suggestions for improvements to the Karoo services.


Browser Watch

To avoid potential security issues, keep your web browser up to date:

      Chrome

      Firefox

      Internet Explorer

      Opera

      Safari

The KUG recommend the use of Firefox.

Latest News:

RSS

KC Bundles

KC recently introduced their bundled phone and broadband services.

The KC Bundles offer significant savings over paying for the same services separately, and even though the number of available bundles is currently limited, you may find that by switching to a bundled service you could reduce your monthly bills, whilst also improving the services that you receive.

You can find more details on the KC Bundles on the Karoo Services page.


Sending and Receiving Karoo email on your mobile

We have recently been receiving many questions on how to setup mobile phones for Karoo email. Here are the basic settings needed in order to do this:

  • Mail Server Type: POP3
  • Incoming Mail Server: pop.karoo.co.uk
  • Username: Your Karoo mailbox name e.g. nodename@nodename.karoo.co.uk
  • Password: Your Karoo mailbox password
  • Sending Mail Server: As defined by your mobile operator e.g. on Orange this will be smtp.orange.net, while on O2 it will be smtp.o2.co.uk

Note: smtp.karoo.co.uk will ONLY accept connections from a Karoo IP address, so if your mobile is connected via 3G or GPRS, smtp.karoo.co.uk will refuse to send email.


The KUG website gets a face-lift!

The KUG website now has a new look/feel - We hope you like it!

All of the current and previous news items are available in the News Archive.

  Back To Top