Customer Satisfaction Survey

As part of our ongoing improvement plan we are continuing to gather your feedback on how we are performing. Please spend 5 minutes completing this online survey. The results will be used to direct our improvements to your Karoo service.

Also, please take 5 minutes to complete our Customer Satisfaction Survey and help us to understand where we need to make improvements.

To complete the survey click here

Tips for improving your line speed

One of the factors that affects the speed of your broadband connection is your line speed – the maximum broadband speed your telephone line will physically support.

Your line speed is determined by a number of factors, including how far you live from the exchange, the quality and length of any telephone extension cables/sockets in your home and radio interference or random noise interruption.

To find out how you can improve the connection speed you receive click here

Protect your PC from viruses

There are many different types of virus that can infect your PC – some are designed to destroy information, others cause your PC to crash, while others just clog your computer with useless data, slowing it down.

As well as the loss of vital information and the cost of recovery and repair to your PC, there is also the risk that you’ll pass on a virus to an acquaintance via email, causing them damage and inconvenience.

Karoo offers a 30 day free trial and 10% off the recommended retail price of the F-Secure Internet Security Suite for Windows, which will help protect you against viruses. For more information click here

Free family tickets to The Deep from Karoo

Every month we have 10 free family tickets to The Deep to give away to visitors to www.karoo.co.uk

All you need to do to be in with a chance to win a free ticket worth £25.00 is answer this month’s question about the Deep.

"Which sea creature can you watch giving birth on Deep Discovery?"

Remember, there are free tickets to be won every month, so even if you don’t win the first time you enter, you can keep trying!

Click here to enter

JARGON BUSTER

Social Networking Sites...

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DID YOU KNOW?

In this month...

John F Kennedy sworn in as US president – 1961

President Clinton denies affair with Monica Lewinsky – 1998

The first foreigner to coach the England football team, Sven Goran Eriksson starts his new job as England Manager – 2001

The UK declared free on foot-and-mouth after almost 11 months – 2002