Up to 8Mbps broadband - the truth
 I'm paying for 8Mb and only getting 6Mb - so I'm paying for a service I'm not getting! - A common statement from broadband customers all over the UK. So what is the truth behind up to 8Mb broadband?
The real issue lies with the "up to" part of "up to 8Mb broadband". Karoo Max is based on ADSL technology, which has the potential to provide connection speeds as high as 8Mbps downstream. However, only a tiny proportion of users will ever experience this speed. The truth is, "up to" really is "up to". Your broadband speed will be determined by a number of factors, most of which are outside of the control of the ISP. Not how much we allow you to have. The main factor affecting your speed is distance from the exchange. And by distance we don't mean eye view, it's literally the distance the cables and wiring have travelled from the exchange into your home.
Ofcom, the independent regulator and competition authority for the UK communications industries, has also expressed a widespread concern about the difference between the "up to" speeds advertised and the actual speeds experienced by many UK subscribers. The Chairman of the Ofcom Consumer Panel, has written to the UK's six leading ISPs to seek their views about how this problem might be addressed.
To read more about this topic and the factors that affect line speed click here
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Hull City merchandise now online
 Whilst you're browsing our extensive range of digital, cordless, big button and disability phones online, why not pick up something up for the Tiger's fan in your family? The KC Online Shop now stocks a wide range of Hull City merchandise including home and away shirts, Beanie Bears and Hull City scarves for those cold winter days.
And don't forget, as proud main sponsors of Hull City we're giving Tigers fans 10% off our products sold in-store on production of a valid season pass*.
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Last year you made over 122 million local calls!
 In 2007 our customers made over 122 million local calls** all of which were included in the monthly price of every KC Talk Plan. Over 2/3rds of calls made by you are local, that's why we have kept these as part of every plan we offer. So how do we differ from the rest?
Although we'd love to compare ourselves with every provider in the UK, it just isn't realistic. As a fixed line provider of telephony, we can't compare ourselves with the likes of Talk Talk, Virgin or SKY. But let's take BT for example. On average, a KC Talk1 customer would be charged an additional £54# a year on top of their normal monthly line rental with BT if they were charged for the average number of local calls made.
We think that's something to shout about.
And with two of our Talk Plans reduced in price even more, it could be worth speaking to one of our friendly Customer Service Advisors to make sure you are getting all the benefits available to you. Call now on 01482 602555 to discuss your options and of course it's free of charge because it's local!
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Complete support for your digital lifestyle
 Kingston Communications has teamed up with Total Care Support, one of the UKs leading digital support providers, to offer you complete support for your digital lifestyle.
So much of modern life, especially at home, now revolves around digital products. And as our demand for home technology increases, so does our dependency. Imagine being without your mobile phone, computer, internet connection, MP3 player, laptop, Xbox, DVD player, Sky TV...Life feeling duller already?
Total Care specialise in making the use of digital technology as easy and carefree experience as possible. Offering a unique fusion of warranty and support, they can provide the complete support package for your modern digital lifestyle.
Click here for more details
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Tony Blackburn signs up to KCFM
Radio legend Tony Blackburn has signed a new deal to present on KCFM 99.8, Hull and East Yorkshires dedicated radio station in association with Kingston Communications. The Tony Blackburn Show will broadcast live every Friday from 10am - 2pm, playing music from the 60's, 70's and the 80's - including lots of Tony's favourite soul music tracks. Every week, listeners will be able to call the show and talk to Tony live - and there will be lots of chances to win prizes.
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New products for 2008 at the KC Shop
 We've introduced a brand new range of PC and internet products for 2008, both in store (at our Carr Lane shop in Hull) and online (www.kconlineshop.com). We've got everything you need to get connected to the internet and to enhance your online experience. Maybe one of our top of the range MSI webcams will take your fancy, or is it just something simple like a new mouse for your PC you are after? With prices starting from just £4.99, it might be worth popping in next time you are in town!
And if you don't fancy that, visit us online.
To visit the KC Online Shop click here
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If you can't think of any sensible reason to live without a rabbit...
...think again!
- He can read you the news
- He can obey your orders
- He'll entertain you with his practice of Tai Chi
- He'll even alert you when you get an email
And with a simple Wi-Fi connection he's ready. It's the Nabaztag Wi-Fi rabbit, now available from the Karoo Accessory shop.
Your Christmas holiday pictures could win you a VIP day at Hull City courtesy of KC!
If you remembered to take your Karoo or KC branded Hull City shirt with you on holiday this Christmas, then it might be worth taking a look back through your holiday pics... as we're looking for the most impressive photograph of Tigers fans who have been snapped wearing their colours at a famous landmark or iconic place, or even in the company of a celebrity!
If you have we want to hear from you...
Important information about Karoo Broadband Terms and Conditions
We have recently updated the Terms and Conditions for Karoo Broadband. The new terms will become effective from 1st February 2008.
Please see click here for details of the changes.
Roary is visiting the KC Shop 
On Saturday 16 February, between 9am - 11am, Roary, the Hull City mascot is coming to visit the KC Shop on Carr Lane, Hull. For one morning only, our customers will have the chance to meet and greet the fun loving Tiger and have their pictures taken with their favourite football mascot.
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